Introduction

Welcome to Inukshuk Design. We are committed to protecting your privacy and handling your personal information in a lawful, transparent and responsible manner. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

Information We Collect

We may collect and process personal information that you voluntarily provide, including your name, email address, telephone number, organisation and any other information you choose to submit when contacting us or completing forms on our website. We may also collect technical information such as your IP address, browser type, operating system, device information and website usage data, including the pages you visit, links you click and how you interact with our website. This information helps us maintain website security, improve performance and better understand how our website is used.

How We Use Your Information

We use your personal information to respond to enquiries, provide and manage our services, communicate with you regarding your projects or requests, improve the content, functionality and performance of our website, maintain website security, prevent fraudulent or unauthorised activity, and comply with applicable legal or regulatory obligations.

Legal Basis for Processing

Where applicable, we process your personal information because it is necessary to respond to your enquiries, perform our services, comply with legal obligations, protect our legitimate business interests, or because you have provided your consent where required by law.

How We Share Your Information

We do not sell, rent or trade your personal information. We may share your information with trusted third-party service providers who assist us in operating our website or delivering our services, including website hosting, analytics, security and other technical support services. These providers are required to process your information securely and only for the purposes for which it was provided. We may also disclose personal information where required to comply with applicable laws, legal proceedings or lawful requests from public authorities.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, enhance your browsing experience and better understand how our website is used. For further information about the cookies we use and how you can manage your preferences, please refer to our  Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure. While we take reasonable steps to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Rights

Subject to applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of personal information where appropriate, object to or restrict certain processing activities, withdraw your consent where processing is based on consent, and lodge a complaint with the relevant supervisory or regulatory authority if you believe your personal information has been processed unlawfully. To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites operate independently of Inukshuk Design, and we are not responsible for their privacy practices, policies or content. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal obligations or business practices. Any updates will be published on this page and will take effect immediately upon publication. We encourage you to review this policy periodically to remain informed about how we protect your personal information.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices or the way we process your personal information, please contact us using the details provided on our Contact page.

Your privacy is important to us. We are committed to processing personal information responsibly, transparently and in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA), where applicable.